History Bar: Displays every product your customer has viewed and highlights when an agent is available.
Custom link: Create unique links and customize the access button to offer interaction with an agent in any area of your website. You can also create links for each agent and assign a specialist based on each section of your online store.
Assisted Search: Uses your site search but with the option of a live agent
for faster help.
Phone PIN: Provide a PIN code over the phone so that you and a caller can keep the conversation going while using Oct8ne at the same time.
Classic chat: Traditional live chat is always ready for you to use. Different messages appear based on agent availability.
Invite Link: Create exclusive catalogs for individual customers, create a unique link and invite them to look at it and ask questions about the products.